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Tip of the Week: Discount % at the Matter level

Tip of the Week: Discount % at the Matter level

retainer vs regular invoice
Erica Birstler
Written by: Erica Birstler
Updated: 30 September, 2025
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Discount %’s were previously only applied after a draft invoice was created under the Draft Invoice screen. TimeSolv understands that this was causing issues for some businesses in invoices being sent out without the agreed discount applied for the matter, or that the user could not recall the agreed discount on the matter. That’s why we recently rolled out a new update that means users can now specify matter discount %’s upfront. If further adjustments or discounts are required then the user can apply those edits under the Edit Draft Invoice screen.

To apply a Discount % at the matter level, head under Clients>Clients & Matters>[matter name]>Invoice Settings.

In the case of consolidated matters, if two matters are consolidated and one of the matters has a discount set at the matter level, the discount will be applied to matter that has the discount specified against it.

In the case of split billing matters, the discount will only be applied to the matter that has the discount set.

If you’d like more help with understanding how to set up matter discounts upfront, please call us at 1.800.715.1284, email us at support@timesolv.com or Contact support.

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Written by
Erica Birstler
Erica Birstler is Senior Director of Product Research & Communications at ProfitSolv, the parent company of TimeSolv. Erica has over a decade of experience in the legal software industry, catering to the specialized technology needs of small to mid-sized law firms. She has given numerous presentations across North America on legal technologies such as law practice technology management, cloud computing, and legal billing & trust accounting compliance.
Erica Birstler

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