Your IP Address
Your IP address is used by this site to help diagnose problems with our server and to administer our web site. It is also used to gather broad demographic information.
Our site’s registration form requires an contact information such as contact person, name of the business, address, phone number, email address, profession, and time zone. If the service is used for more than 30 days, we require billing information such as a credit card or bank-routing number that is verified through a third party. We use customer contact information from the registration form to send the user information about our company. You will receive a confirmation email when signing up for the service as well as periodic updates about new or upcoming features. Users may opt-out of receiving future emails; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. Unique identifiers are collected for use as account numbers in our record system and for better handling of support inquiries.
Information Collected from Services
This site contains links to other sites. TimeSolv is not responsible for the privacy practices or the content of such third party web sites.
Limited Sharing of Data
TimeSolv also promotes and has alliances with third parties. These alliances are used solely to provide additional services for the user. This data is only shared with third parties when the user elects to use the added functionality and services provided by third parties. When data is shared with a third party, it is kept in strictest confidence and used solely to either help us provide services or help your firm provide services to your clients. If you access our site through a partner, please refer to our partner’s privacy statement to determine what information they may be collecting.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The application component of the site uses SSL encryption to protect information that is transmitted across the Internet. All passwords are encrypted and not visible to TimeSolv employees. Only a handful of trusted employees have access to any data files. Access to the data is protected through software encryption using trusted certificates and multiple password checkpoints. All employees of TimeSolv are aware of our security policies. These security policies are reviewed regularly.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request we remove your testimonial you may contact us at [email protected].
Children Under Age 13
TimeSolv does not knowingly offer services to children under age 13. This web site is not directed to children under age 13. TimeSolv does not knowingly collect information of children under age 13.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s email address. TimeSolv will automatically send the friend a one-time email inviting them to visit the site. TimeSolv stores this information for the sole purpose of sending this one-time email. The friend may contact TimeSolv at https://www.timesolv.com to request the removal of this information from our database.
This site gives users the following options to remove their information from our database, to not receive future communications or to no longer receive our service. Users may opt-out of receiving emails by replying to a message and typing, “Unsubscribe” in the body of the email. To be removed from email notification distribution lists, please deactivate specific users or terminate your account. When a user account is terminated, all data is kept for at least twelve months in case a user decides to re-enroll.
This site gives users the following options for changing and modifying information previously provided. Change contact information by logging in and clicking on the “Administration” link and choosing the “Our Account” tab. Once on the “Our Account” page, please select the TimeSolv “Billing Info” link.
Notification of Changes
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on our web site.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site or your dealings with this web site, please contact:
3432 Denmark Avenue, Suite 105
Eagan, MN 55123