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Tip of the Week: New In-App Help Beacon

Tip of the Week: New In-App Help Beacon

Erica Birstler
Written by: Erica Birstler
Updated: 30 September, 2025
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TimeSolv’s just rolled out an exciting new update, which is our new in-app help beacon. Users can now access our Knowledge Base articles directly from within the TimeSolv app by clicking on the little blue ‘Help’ button at the bottom of the screen. This contextual help also automatically brings up focused help articles depending on what screen you are on. So, for example, if you are on the Time Entry screen and click on the ‘Help’ button, the recommended articles will list Time Entry related help articles.

We’re always focusing on new ways to make lives for our users better. We work hard to make your work less burdensome. TimeSolv hopes this intuitive new addition to our in-app interface will assist our users to get the best out of us.

Reminder to Turn on Call Forwarding

We’d also like to give a friendly reminder to our users to turn on call forwarding for their office phones to be transferred to their home phones, in light of the current COVID-19 pandemic when most of us are now having to work remotely from home. You don’t want to miss any important calls that might be made to your office phone without your knowledge.

If you’d like to contact TimeSolv support for help, please call 1.800.715.1284 or Contact support!

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Written by
Erica Birstler
Erica Birstler is Senior Director of Product Research & Communications at ProfitSolv, the parent company of TimeSolv. Erica has over a decade of experience in the legal software industry, catering to the specialized technology needs of small to mid-sized law firms. She has given numerous presentations across North America on legal technologies such as law practice technology management, cloud computing, and legal billing & trust accounting compliance.
Erica Birstler

TimeSolv is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services.

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