Billy and Associates specialize in worker’s compensation insurance defense in Richmond, Virginia. They’ve used many invoicing software solutions over the years, from QuickBooks to Timeslips and later even to cloud-based solution provider Clio. None of those providers gave them everything they wanted in billing software.
“The feature that really drew us towards TimeSolv was the ease of entering the time. It had just a totally different look to it than Clio did, and it was geared more towards the time entry aspect of the program instead of the document storage and sharing.” says Diane Herro.
This is how they do it with TimeSolv.
The feature that really drew us towards TimeSolv was the ease of entering the time.
It had just a totally different look to it than Clio did, and it was geared more towards the time entry aspect of the program instead of the document storage and sharing.”
The Situation
Billy and Associates specialize in worker’s compensation insurance defense in Madison, working for clients who are either insurance companies or employers.
Ever since their move from QuickBooks and time sheets in 2003, they never really landed a software that clicked with them in terms of either timekeeping, billing or document sharing. After making the move to Timeslips, they knew they didn’t want to upgrade it so Dianne (office manager) started researching cloud-based billing solutions in the market.
Soon they shifted to Clio but in around 9 months, they knew this platform was just as problematic.
About Billy and Associates
Billy and Associates specialize in worker’s compensation insurance defense in Madison, working for clients who are either insurance companies or employers. They’ve used many invoicing software solutions over the years, from QuickBooks to Timeslips and later even to cloud-based solution provider Clio. None of those providers gave them everything they wanted in billing software.
Lawyers are made to be accountable for every dollar of their clients funds held in trust accounts. TimeSolv helps you easily manage this money in separate ledgers under each specific matter. This helps ensure that client money does not get mixed up with the firm’s assets.
TimeSolv’s Trust Request feature means you can even share requests online for funds, allowing your clients to make deposits into their trust accounts immediately using credit cards. This process speeds up your cash flow significantly.
The Solution
Too frustrated with Clio, Diane once again started looking for other cloud-based billing options in the market.
“Doing electronic billing via Clio was a horrible nightmare,” states Dianne.
That’s when she recommended TimeSolv to Billy. They made the move in 2015 and absolutely fell in love with the simplicity and ease.
The Conversion Process
When things get hectic, simple matters.
Billy and Associates had been on the hunt for the perfect billing solution since 2003. Such a long struggle with billing actually made them weary with trying out new software but they were perfectly delighted with customer support they got from TimeSolv.
Results and Benefits
According to Diane, the overall time to review and send invoices reduced considerably after moving to TimeSolv and she couldn’t be happier.
“I love how I can arrange the activity by the matter, switch over to all timekeepers, and still look at that specific matter and put in my notes too. That has helped a lot. Reviewing and editing of time entries has decreased greatly with TimeSolv” she states.
“Also, the customer support is fantastic. The individual attention that I feel you all give to your clients, is just enormous. I would tell anyone who does LEDES billing that TimeSolv is very LEDES billing friendly. That was a huge thing for me” she continued.
The customer service and the sales people that I spoke with were terrific. They spent time with me on the phone, and showing me how it worked, and it just was a very good experience during the research process.”
Conclusion
Billy and Associates have been TimeSolv’s loyal customers since they’re 2015 move from Clio.
In concluding remarks, Diane wishfully commends TimeSolv to other law firms.
“Quite frankly, the monthly fee is very reasonable. We’re really getting a lot of value for the amount we are paying for this product and wish that we had made the move earlier. ”
We have hundreds of satisfied Law office managers like Diane who are not just satisfied clients, but raving fans.
