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A successful move:
Carpenter Family Law

Carpenter Family Law was losing valuable hours every month to manual billing. When Kendra Carpenter switched to TimeSolv, she saved over ten hours a month, gained mobile time tracking, and simplified her entire billing process.
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Background Accent backBackground AccentCarpenter Family Law
Company
Carpenter Family Law
Industry
Legal
Team Size
1
Why TimeSolv?
Ease of use
Support
Features
Year Founded
2018
Started Using TimeSolv
2019
Location
Columbus, Ohio
Fee Types
Hourly & Retainer
Practice Areas
Family Law

Kendra has two decades of experience and a proven track record of success. She uses that experience to guide you down a path that leads to the results you need.

Kendra Carpenter fights to put the law into your corner. She is dedicated to understanding what results in you want and helping you know what actions we can take on your behalf. She will work with you every step of the way to make sure that you understand the choices you are making and feel empowered to make them. She also staffs your case with an experienced team to focus on specialized needs that your case may entail.

The Situation

Kendra has provided legal solutions to families for two decades.

Before using TimeSolv, she was offered a product called Timeslips when she first went out. She started using that product, and according to her, the program had many features, but most of the features were outdated.

“Back in the day, that was not a bad program to use. It had a lot of features, and it was for the most part user friendly,” says Carpenter Family Law CEO Kendra Carpenter.

After using Timeslips for some time, she finally got to the point that “Timeslips is not Integrating further, and there were so many things that were archaic about it.”

She also realized that she was spending way too much time on billing. It wasn’t getting out and getting done quickly enough for her, affecting the revenue. “As a solo practitioner, we’re very mindful of our overhead.”

Kendra says that she lost a lot of time billing on the old system that she was using before TimeSolv. She also added that, “I have to just painfully go through and download things, and double-check them and make sure that the stamps get on and the envelopes get addressed and all of that.”

About Carpenter Family Law

Kendra Carpenter fights to put the law into your corner. She is dedicated to understanding what results in you want and helping you know what actions we can take on your behalf. She will work with you every step of the way to make sure that you understand the choices you are making and feel empowered to make them. She also staffs your case with an experienced team to focus on specialized needs that your case 
may entail.

TimeSolv Tip
For attorneys who use legacy software trust accounting with TimeSolv

Lawyers are made to be accountable for every dollar of their clients funds held in trust accounts. TimeSolv helps you easily manage this money in separate ledgers under each specific matter. This helps ensure that client money does not get mixed up with the firm’s assets.

TimeSolv’s Trust Request feature means you can even share requests online for funds, allowing your clients to make deposits into their trust accounts immediately using credit cards. This process speeds up your cash flow significantly.

The Solution

When Carpenter Family Law moved to TimeSolv for their time and billing software, they immediately asked about capturing time they lost on billing time. Before TimeSolv, they were doing billing in an old-fashioned way. They had to download things, double-check them, make sure the stamps get on, the envelopes get addressed and all of that.

“TimeSolv helped me dramatically with capturing time that I lost in doing my billing on the old system I was using. Probably I’ve saved at least ten hours a month. It has been a time saver.” says Carpenter Family Law CEO Kendra Carpenter.

Kendra was struggling to track everything about the client on her desk in the old billing software. With TimeSolv, Kendra was able to enter or track time from anywhere, anytime, and on any device. “It’s so much easier now to be able to enter my time. It’s in a cloud system, so I don’t have to be at my desk. The app is fantastic. I carry it around on my phone, so I’m in the courthouse. I stop a case, I enter the time, I move on to the next case, and then I just hit upload and then boom, it’s done. So, I’m not missing all that time that I used to write down on notes and seriously hope to keep in my backpack or my trial bag and think about okay where did I put that, and I better put that in, you know, into my billing software, so I can make sure I’m capturing all that time.”

The second issue Kendra was facing was that Timeslips wasn’t Integrating further. TimeSolv integrates with almost every software used in the legal industry. Some popular integrations are:

  • QuickBooks
  • Xero Accounting
  • Law Pay
  • Dropbox
  • Account Edge
  • Microsoft 365
  • NetDocuments

The favorite feature I have is the app on my phone where it’s just integrated with everything.”

Results and Benefits

“The favorite feature I have is the app on my phone where it’s just integrated with everything,” 
says Carpenter Family Law CEO Kendra Carpenter.

Conclusion

TimeSolv listened when Carpenter Family Law expressed a desire that they cannot capture the time they spend on billing and have to do most of the work manually. We quickly knew this was a problem all firms were facing who bill traditionally and worked on our app to make it even better for solo lawyers. With TimeSolv, you can track time from anywhere, anytime, and on any device.

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