Holiday Secret Sale: Special savings for law firms. Find out now. View offer
ResourcesBlogLegal Practice Management
The Ultimate Checklist for Personal Injury Paralegals

The Ultimate Checklist for Personal Injury Paralegals

A male paralegal reviewing a print copy of a personal injury checklist.
Erica Birstler
Written by: Erica Birstler
Updated: 1 December, 2025
Share article

Personal injury law can be a demanding field riddled with complex cases, with each carrying its own challenges—determining liability, proving negligence, or dealing with uncooperative insurance companies. With high stakes requiring every detail to be accounted for, the role of a paralegal becomes all the more underscored in this context. 

Personal injury paralegals serve as every legal team’s backbone, managing the numerous moving parts of a case that, if overlooked, could hinder its progress. They see to it that cases move efficiently from intake to settlement or trial, and to weather the web of responsibilities this entails, they often rely on comprehensive checklists. 

As simple as it may seem, a personal injury checklist for paralegals ensures no critical step is missed, making them indispensable in the success of cases.

Personal injury cases are prevalent, with unintentional injuries being the leading cause of death in the United States, claiming around 58,500 lives per year. Given the volume of personal injury cases legal teams handle, a comprehensive personal injury checklist brings several benefits that help maintain consistent attention across all of them.

Streamlined case preparation

A personal injury checklist simplifies this stage, allowing legal teams to gather evidence, file documents, and manage client communications more efficiently. 

Improved time management

In personal injury cases, legal teams often have to navigate tight schedules. A checklist allows firms to break down tasks into actionable steps, set clear priorities, and allocate resources more strategically.

Reduced human errors and delays

Because legal work often involves multiple stakeholders and large volumes of paperwork, disorganized teams are prone to human error. A well-structured personal injury checklist for paralegals acts as a safeguard against potential mistakes that may delay proceedings or compromise the integrity of the case.

7 Steps You Need for an Effective Personal Injury Paralegal Checklist

Although each law firm may tailor its checklist to fit specific workflows, there are certain components that every personal injury checklist for paralegals should include.

1. Fill out the case intake form

The first step in any personal injury case is gathering detailed client information, including their personal and contact details. To streamline the process, prepare a client intake form that readily captures essential information about the nature of the personal injury claim. Cover key details such as:

  • the client’s background and employment;
  • their sustained injuries;
  • the medical treatments they received; 
  • wages lost or properties that were damaged during the accident; 
  • any medical and automobile insurance;
  • information about the responsible party and witnesses; 
  • police reports filed; 
  • any prior or subsequent accidents.

This information can help the legal team assess the viability of the case, check for potential conflicts of interest, and determine whether the claim has merit.

2. Secure a signed Retainer Agreement and authorizations

A Retainer Agreement should thoroughly explain the terms of your legal representation, particularly the payment structure. It should clearly outline how your legal team calculates fees, what expenses are covered, when payments are due, and any other costs that may arise during the course of your case.

To reduce delays going forward, you will also need the client to sign necessary authorizations such as a HIPAA authorization, which is necessary for obtaining the client’s medical records central to building a strong case.

3. Calendar key dates

It’s good practice to take note of important dates and put multiple reminders in place. Paralegals must calendar the statute of limitations and other critical deadlines for court filings, court appearances, and depositions. Missing deadlines, particularly for the statute of limitations, can lead to the dismissal of a case, so always aim for timely filings.

4. Gather the necessary evidence

Investigations are critical parts of every personal injury case checklist. This helps provide objective documentation of the incident, allowing legal teams to prepare for trial or draft demand letters. For this step, make sure to collect key evidence, such as:

  • accident reports;
  • witness information and statements;
  • medical records and wage loss documentation;
  • copies of insurance cards, such as Medicare or Medicaid.

Demand letters play a critical role in personal injury cases, especially in initiating settlement negotiations with the opposing party. They formally outline the client’s claims, the damages they sustained, and the evidence supporting their demand for compensation.

Another key legal document that must be drafted is a letter of representation to the third-party insurer. This implies that communication must go through the attorney’s office, which protects the client from direct contact with insurers.

How to Create a Paperless Document Management Workflow for Your Law Firm

To provide your clients with the best value possible, consider setting up paperless
document management workflows.

Don’t know where to start? Consider this your step-by-step map to creating a more efficient, eco-friendly law firm.

Download our free guide to create a paperless document management workflow for your law firm today!

Get your free guide

6. Prepare for trial 

If the case proceeds to trial, the personal injury case checklist should include the following:

  • drafting well-organized trial notebooks containing key documents; 
  • coordinating witness schedules for court appearances; 
  • developing a comprehensive trial strategy to fully equip the team.

7. Close the case

After a successful settlement or trial, paralegals must assist with post-trial procedures such as executing settlement agreements, addressing any lien claims, and closing the case file.

Personal Injury Paralegal Guide: Tips to Stay Productive

A key trait of every successful paralegal is a commitment to staying organized despite heavy caseloads, tight deadlines, and communication with multiple parties. The following are key strategies for paralegals to help them—and the team—stay on top of their workload.

Include a copy of the checklist at the beginning of each client’s file

By doing this, you can systematically mark off completed tasks and easily see pending steps without having to sift through the entire file every time.

Streamline communication with client portals

Avoid having to repeatedly explain payment processes or manually provide them access to past invoices they may want to revisit. Manage your client relationships more conveniently by using client portals like TimeSolv’s in-app feature, which offers secure access to clients’ invoices, payment histories, trust balances, and works in progress.

 

With TimeSolv, you can also enable clients to process payments directly through the platform and share case information like budget, time tracking, and plans with your clients.

Create a structured file system

Cluttered files can lead to problems in how cases are handled. Paralegals should adopt a well-organized filing system like what TimeSolv’s robust document management solution offers. TimeSolv utilizes secure cloud servers that guarantee worry-free online storage for case documents and invoices.

 

Having a set of standardized templates can also help you build more efficient internal processes. With TimeSolv, you have the option to craft customized documents that readily contain key client and case information.

Automate routine tasks

Automation can significantly reduce the burden of repetitive tasks. Enlist TimeSolv to help keep track of your firm’s expenses and billable hours on your behalf and automate invoice generation based on milestones your team has achieved.

Comprehensive personal injury checklists for paralegals do more than simplify internal processes. By enabling legal teams to thoroughly manage their cases, minimize errors, and make processes more efficient, checklists directly contribute to positive outcomes for personal injury cases. 

To further boost your team’s productivity and efficiency, invest in expert-approved software like TimeSolv, built to support legal professionals so they can serve their clients better. With TimeSolv’s top-tier solutions for invoicing, billing, project management, and other essential administrative tasks, your legal team can deliver the high-quality service your clients expect. 

How to Create a Paperless Document Management Workflow for Your Law Firm

To provide your clients with the best value possible, consider setting up paperless
document management workflows.

Don’t know where to start? Consider this your step-by-step map to creating a more efficient, eco-friendly law firm.

Download our free guide to create a paperless document management workflow for your law firm today!

Get your free guide
Share article
Filed under
Written by
Erica Birstler
Erica Birstler is Senior Director of Product Research & Communications at ProfitSolv, the parent company of TimeSolv. Erica has over a decade of experience in the legal software industry, catering to the specialized technology needs of small to mid-sized law firms. She has given numerous presentations across North America on legal technologies such as law practice technology management, cloud computing, and legal billing & trust accounting compliance.
Erica Birstler

TimeSolv is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services.

© 2025 ProfitSolv, LLC, All rights reserved. ProfitSolv, TimeSolv, and respective logos are trademarks or registered trademarks of ProfitSolv, LLC and its affiliates. All product names and trademarks are the property of their respective owners.