Too frustrated with Clio, Diane once again started looking for other cloud-based billing options in the market.
“Doing electronic billing via Clio was a horrible nightmare,” states Dianne.
That’s when she recommended TimeSolv to Billy. They made the move in 2015 and absolutely fell in love with the simplicity and ease.
“The customer service and the sales people that I spoke with were terrific. They spent time with me on the phone, and showing me how it worked, and it just was a very good experience during the research process.”
For Attorneys who use legacy software
Trust accounting with TimeSolv
Lawyers are made to be accountable for every dollar of their clients funds held in trust accounts. TimeSolv helps you easily manage this money in separate ledgers under each specific matter. This helps ensure that client money does not get mixed up with the firm’s assets.
TimeSolv’s Trust Request feature means you can even share requests online for funds, allowing your clients to make deposits into their trust accounts immediately using credit cards. This process speeds up your cash flow significantly.
The Conversion Process
When things get hectic, simple matters
Billy and Associates had been on the hunt for the perfect billing solution since 2003. Such a long struggle with billing actually made them weary with trying out new software but they were perfectly delighted with customer support they got from TimeSolv.
Results and Benefits
According to Diane, the overall time to review and send invoices reduced considerably after moving to TimeSolv and she couldn’t be happier.
“I love how I can arrange the activity by the matter, switch over to all timekeepers, and still look at that specific matter and put in my notes too. That has helped a lot. Reviewing and editing of time entries has decreased greatly with TimeSolv” she states.
“Also, the customer support is fantastic. The individual attention that I feel you all give to your clients, is just enormous. I would tell anyone who does LEDES billing that TimeSolv is very LEDES billing friendly. That was a huge thing for me” she continued.
In concluding remarks, Diane wishfully commends TimeSolv to other law firms.
“Quite frankly, the monthly fee is very reasonable. We’re really getting a lot of value for the amount we are paying for this product and wish that we had made the move earlier. ”
We have hundreds of satisfied Law office managers like Diane who are not just satisfied clients, but raving fans.