Personal Injury Law Document Management easier with TimeSolv
4 min read

How Personal Injury Law Document Management and Communications Get Easier with TimeSolv

Free on-demand webinar

How to Get Clients to Pay On Time: 15 Tips in 15 Minutes!

Watch Now

Recommended by

ForbesAdvisor - The Best Legal Billing Software Of 2022

Learn How You Can Get More Reviews For Your Law Firm

Download free guide
Share:
4 min read

Personal injury law encompasses an abundance of tasks and responsibilities, but two of the most important are document management and communications. PI firms often maintain volumes upon volumes of documents in relation to client medical records, insurance correspondence, financial data, and a number of other relevant materials. Without an adequate system in place, disorganization can quickly set in, making it harder for PI attorneys to provide quality legal services for their clients.  

On the communication front, a client that has been seriously injured may be relying on the outcome of their legal matter to replace lost income or pay for outstanding medical bills. These are pressing and stressful needs, so clients want and deserve to be kept informed on a regular basis.  

Meeting these duties for every client on a full case roster can prove difficult, which is why TimeSolv legal billing software includes useful tools designed to help PI law firms streamline their document management systems while also maintaining quality client communications.

 

Document Management

The use of digital documentation has grown within the legal industry over the last decade, but its importance was highlighted by the challenges brought on by the pandemic. Social distancing requirements forced PI firms to close their physical offices, making digital document capabilities a necessity. Even the courts got on board, with jurisdictions nationwide accepting digital documents for e-filing purposes, including personal injury cases.  

With electronic documentation, PI firms can electronically store, share, and review every page of every file without volumes of disorganized and less-than-secure paper documents. Instead, cloud storage has given law firms the ability to store documents electronically for efficient organization, security, and sharing.  

PI attorneys can safely store digital documents while providing credentialed individuals the ability to remotely access them on an as-needed basis. Whether it’s an expert witness needing access to a client’s medical record or an insurance settlement offer that the client needs to review, TimeSolv’s document management feature helps PI firms handle these tasks quickly and efficiently by storing documents within a highly secure virtual environment. Attorneys can stay organized with tags and folders, as well as project attachments.  

TimeSolv’s document management capabilities as include:  

  • A matter/project directory that allows documents to be saved at the matter or project level. 
  • Document automation to create custom documents from client and matter information. 
  • Unlimited hierarchy to create as many folders and subfolders as necessary for each matter or project. 
  • Quick View capabilities to easily view files before downloading them. 
  • Convenient document descriptions that allow firm members to add explanations for the quick identification of relevant files without downloading them.  
  • Storage of multiple file versions along with descriptions of the changes made.

 

Client Communications

Effective communication is a must for any PI law firm to establish and maintain successful client relationships. While clients want to feel informed and reassured that progress is being made on their matters, PI attorneys also have an ethical duty to keep clients informed and maintain regular communications. This can be difficult without effective systems in place, but TimeSolv’s client portal has that covered. First, consider these questions:  

  • How much time do your firm’s top-earning timekeepers’ lawyers and support team spend answering telephone calls and responding to client questions?  
  • How many of those inquiries involve billing concerns or status requests?  
  • How many of those calls could have been prevented with a simplified system of keeping clients informed electronically?  
  • How much of that time could have been better spent on more profitable client tasks? 

A client portal contributes to a more efficient law office by minimizing time-consuming interactions between firm members and clients. Instead of calling or dropping by the office, a client can access the portal and review useful data regarding their billing statements, trust accounts, or case developments. There is always plenty of work to be done within a successful personal injury law office. The client portal frees up time for firm attorneys and support staff to concentrate on more lucrative matters.  

Here’s how the TimeSolv client portal works. As work is completed on a case, attorneys can make quick updates to the client’s portal account, even before an invoice is generated. Let’s say your PI firm is working on a complex wrongful death case for a client who demands weekly updates. With the client portal, the client can independently log in and view completed tasks without contacting the office. Not only does this allow for greater focus by the firm on more profitable tasks, but it also promotes a positive attorney-client relationship.  

One of the most common complaints about law firms is the failure to keep clients informed about the cases. Poor client communication can lead to unpaid invoices, negative reviews, and bar complaints. Through TimeSolv’s client portal, PI firms can promote client communications with minimal effort on the part of attorneys and staff members. It helps PI firms ease the responsibility of constant communication while also increasing firm efficiency. 

 

TimeSolv Legal Billing Software Helps Personal Injury Firms Streamline their Processes

TimeSolv is the solution that personal injury firms need for improved document management and communication. With digital document features and its comprehensive client portal capabilities, TimeSolv helps personal injury attorneys manage their practices in a more efficient manner. To learn more, visit this website link for a free trial offer. 

Stay up to date with the latest articles, educational resources, and news

Subscribe to our newsletter

You might also like

How Fixed-Fee Billing Can Enhance Law Firm Profitability

How Fixed-Fee Billing Can Enhance Law Firm Profitability

The traditional hourly billing method has been the default in legal practice for the...
Tip of the Week Streamline Time Tracking with Read-Only Task Code Narratives

Tip of the Week: Streamline Time Tracking with Read-Only Task Code Narratives

This week, we're excited to introduce an enhancement that enables users to make task...
How to Leverage Automation for Faster Billing and Payment Cycles

How to Leverage Automation for Faster Billing and Payment Cycles

Any legal professional or administrator can attest to the fact that creating and sending...
Tip of the Week Introducing the Ability to Mark Expenses as Vendor Paid

Tip of the Week: Introducing the Ability to Mark Expenses as Vendor Paid

In the fast-paced world of legal and professional services, staying ahead requires more...
Embrace Data-Driven Decision-Making with Dashboards

Embrace Data-Driven Decision-Making with Dashboards

Competition is rising in the legal world, alongside mounting client demands. As law...
Tip of the Week Create Consolidated Invoice Groups with Ease!

Tip of the Week: Create Consolidated Invoice Groups with Ease!

In the dynamic world of legal and professional services, staying ahead often means...
Tip of the Week Introducing Unique ID for Time Entries

Tip of the Week: Introducing Unique ID for Time Entries

In the fast-paced world of professional services, managing time efficiently is paramount...
Take Your Law Firm’s Expense Tracking to the Next Level

Take Your Law Firm’s Expense Tracking to the Next Level

When it comes to your legal firm’s success, every minute counts—and so does every...
Five Mid-Year Mistakes Every Law Firm Makes and How to Fix Them

Five Mid-Year Mistakes Every Law Firm Makes and How to Fix Them

It’s official: we’ve made it halfway through 2023. And while there’s not a big mid-year...

Law Firm Time-Saving Hack: Making eSignatures Faster with LexShare, LexSign, and Outlook

As an attorney, you’re no stranger to the frustrations of obtaining signatures on legal...