Tip of the Week: Resetting TimeSolv Password
2 min read

Tip of the Week: Resetting TimeSolv Password

Free on-demand webinar

How to Get Clients to Pay On Time: 15 Tips in 15 Minutes!

Watch Now

Recommended by

ForbesAdvisor - The Best Legal Billing Software Of 2022

Learn How You Can Get More Reviews For Your Law Firm

Download free guide
Table of contents
2
3
Share:
2 min read

It’s always a concern for law firms holding sensitive client data to keep accounts safe and protected from any potential cyber security threats. For firms heeding data protection advice it’s critical they use good password management practices to ensure the security of information. This week’s Tip of the Week will look at how firms can take steps to ensure data security. Firm Admins can set a ‘Password Expiration‘ policy under Account>Settings. TimeSolv typically recommends adjusting the duration to a year so that staff do not need to reset passwords too often. When a password is about to expire, the user will get a warning (shown after logging in) within five days of the expiration date. Hackers do not always just take what they want and leave, they can sometimes continue accessing your account over a period of time without your knowledge. When you change your password consistently you reduce the risk of frequent access to your account by potential hackers. If it’s nearing the end of a password expiration date, users can update their passwords from under their profile page (click on your name on the top right corner of the screen) by clicking on the ‘Change Password‘ link. Or Admin users can reset the password for staff by clicking on Account>Timekeeper>[Username]>Change Password. Additionally, two-factor authentication is a great way of adding an extra layer of security on top of passwords. TimeSolv understands that while the internet is a trusted medium for hosting critical applications and information, passwords can often be a weak link in the chain of security between a web application and a user. Two-factor authentication means users must go through two layers of security before accessing their accounts. The first would be their username and password, and the second would be obtaining a PIN code through either an authentication app or via email. Now, we understand changing up your password to something new can sometimes be confusing and can lead to forgotten passwords. The solution to this is easy! On the login screen, we have a ‘Forgot Password‘ button to recover access to your account. When you click to submit the request, an email is sent to the specified valid email address assigned in TimeSolv. That email will provide you with a link to reset the password. The same process stands for the ‘Forgot Username‘ link too. So don’t be afraid to change up your passwords regularly, as it’s more important to avoid a number of dangers and security breaches. What’s more, while it’s easy to use the same password for every account you have, it also means you are at risk of providing access to every account you have. If you’d like to contact TimeSolv support for help, please call 1.800.715.1284 or Contact support!

Contact Support

 

Stay up to date with the latest articles, educational resources, and news

Subscribe to our newsletter

You might also like

Tip of the Week Empowering Timekeepers with Enhanced Permissions

Tip of the Week: Empowering Timekeepers with Enhanced Permissions

We're excited to introduce a powerful enhancement to TimeSolv that gives your Timekeeper...
Tip of the Week Ability to Unlink TimeSolvPay Transactions

Tip of the Week: Ability to Unlink TimeSolvPay Transactions

In our commitment to making TimeSolv an even more versatile tool for your legal billing...
Tip of the Week Give Your Invoices a Personal Touch with Custom Word Templates

Tip of the Week: Give Your Invoices a Personal Touch with Custom Word Templates

At TimeSolv, we understand the importance of making your client interactions feel...
Tip of the Week See Your Law Firm in a New Light with Dashboards

Tip of the Week: See Your Law Firm in a New Light with Dashboards

This week’s Tip of the Week will explore three pivotal Dashboards that are essential for...

Tip of the Week: Include Inactive Staff and Projects in Time Search

At TimeSolv, we are committed to continuously improving our software to meet your...
Tip of the Week Streamline Time Tracking with Read-Only Task Code Narratives

Tip of the Week: Streamline Time Tracking with Read-Only Task Code Narratives

This week, we're excited to introduce an enhancement that enables users to make task...
Tip of the Week Introducing the Ability to Mark Expenses as Vendor Paid

Tip of the Week: Introducing the Ability to Mark Expenses as Vendor Paid

In the fast-paced world of legal and professional services, staying ahead requires more...
Tip of the Week Create Consolidated Invoice Groups with Ease!

Tip of the Week: Create Consolidated Invoice Groups with Ease!

In the dynamic world of legal and professional services, staying ahead often means...
Tip of the Week Introducing Unique ID for Time Entries

Tip of the Week: Introducing Unique ID for Time Entries

In the fast-paced world of professional services, managing time efficiently is paramount...
Tip of the Week Unlocking the Power of Customization - Introducing the Option to Download Firm View or Client View of Your Invoice

Tip of the Week: Unlocking the Power of Customization – Introducing the Option to Download Firm View or Client View of Your Invoice

TimeSolv is excited to introduce a new feature that empowers you with even greater...